our customers

We know our success comes from successful and satisfied customers. Every customer is important to us, so we do everything we can to support and help them be successful.

We provide additional customer support through:

• Social media content and assistance to help educate their customers about the quality of Baraka Shea Butter and the impact their purchases have on hard-working women and families in Northern Ghana. Download custom images, graphics, and video here.
• Providing content and support to help our customers integrate sustainability and impact into their business strategy.
• Next business day (or sooner) shipping of all orders.
• Friendly and fast customer service support.

You can hear directly from our customers about why they love Baraka here, or connect with like-minded makers on the Baraka Clan Facebook Group.

If for any reason, we have not exceeded your expectations, we want to do whatever we can to make it right. Whether that means refunding your purchase, replacing your product, or just listening to your concerns, our objective is to turn your experience with us into a positive one.

We know that sometimes we will fall short and if we do, we ask that you let us know so we can fix it.

You can reach out to our Customer Experience Team by emailing info@barakasheabutter.com or calling us at 1 (855) 929 7639

If we don't fix your concerns to your satisfaction, you can email our CEO personally.