The Baraka Way: Our Customers

At Baraka, we are committed to the belief that business should be a catalyst for positive change by harmonizing social value, business success, and environmental stewardship.

Purpose & Values

What Does Baraka Mean

Why Chose Baraka

From Our Hands to Yours

Our Customers

Our Commitment to Every Customer

Our customer service philosophy is straightforward: we're dedicated to finding solutions tailored to your needs and expectations. We fully stand behind our products and services—no exceptions. When you purchase Baraka Shea Butter or any products made with it, you are directly supporting the women, families, and communities in Ghana. We take great pride in cultivating the most authentic community impact connection among shea butter producers worldwide, and we are delighted to welcome you into this meaningful value chain.

Unmatched Support at Your Fingertips

Engage with our Social Media: Dive deep into the story behind Baraka Shea Butter and learn how your purchases are transforming the lives of diligent women and their families in Ghana. Access exclusive custom images, graphics, and videos for your campaigns. Sustainability Integration Assistance: Leverage our expertise to seamlessly integrate sustainability and positive impact into your business strategy with targeted content and support. Expedited Shipping: Enjoy next business day (or sooner) shipping on all orders, ensuring you receive the finest products promptly. Friendly, Swift Customer Service: Experience service with a smile and rapid responses from our dedicated support team. Join the conversation and hear firsthand testimonials from our satisfied customers on why they love Baraka. Connect with passionate creators within the Baraka Clan Facebook Group today.

For more help

If for any reason, we have not exceeded your expectations, we want to do whatever we can to make it right. Whether that means refunding your purchase, replacing your product, or just listening to your concerns, our objective is to turn your experience with us into a positive one. We know that sometimes we will fall short and if we do, we ask that you let us know so we can fix it. You can reach out to our Customer Experience Team by emailing info@barakasheabutter.com or calling us at 1 (855) 929 7639. If we don't fix your concerns to your satisfaction, you can email our CEO personally.